Optimize Mobile workforces
Coordinate field technicians, jobs, parts and inventory from your desktop or on any mobile device. Streamline scheduling, dispatch, routing, inventory management and more for complex service delivery.
Advanced algorithms consider skills, workload, and drive times to intelligently assign and route technicians to appointments with minimized miles/hours.
02
Asset Tracking
Real-time IoT device monitoring and equipment service histories empower remote diagnostics and proactive issue identification to increase first-time fix rates.
03
Mobile Workforce
A feature-rich mobile app allows BYOD-enabled technicians to instantly update appointment statuses, generate estimates, process payments and digitally capture KPIs and signed documentation.
04
Knowledge Base
A centralized technical documentation repository enhances consistency while remote experts can quickly collaborate with field techs.
Inventory Management
Maximize Availability Without Overstock
Equip your teams with real-time insights into inventory levels, locations and projected demand across channels. Our solution incorporates POS data, seasonality, replenishment policies and more to determine the optimal stock to meet customer needs while minimizing waste.
Orchestrate New Product Development
Centrally manage ideas, planning, development and go-to-market activities for new and existing products on a single collaboration platform. Our PLM solution streamlines processes from concept through manufacturing and end-of-life to bring innovative items to market faster while maintaining quality, compliance and cost controls throughout the full product lifecycle.
Optimize Operations from Source to Sale
Gain end-to-end visibility and control of your supply chain with our unified platform. Manage procurement, inventory, distribution, fulfillment and logistics to efficiently move goods from suppliers to customers. Leverage analytics to detect disruptions, maximize fulfillment rates and inventory turns while reducing costs across the global extended enterprise.
Deliver Seamless Shopping Experiences
Offer consumers a consistent brand experience across all channels with our unified commerce platform. Integrate your online and offline systems to enable smooth ordering, fulfillment, returns and customer service. Gain actionable insights to continuously optimize promotions and inventory across physical and digital touchpoints.
Ensure Accuracy at Every Touchpoint
Maintain consistent and accurate product content across websites, catalogs, and retail outlets. Our PIM system serves as the single source of truth for product data, images, specifications, pricing and more. Integrations with ERP and e-commerce platforms keep shoppers well-informed no matter where they engage with your brand.
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Go to Use Case Title
What Are the Results You Should Expect?
Efficiency
Automating processes like scheduling, dispatching, and documentation reduces administrative overhead.
Visibility
Managers and customers gain real-time insight into technician ETAs, updates and completion status.
Compliance
Digital records management ensures quality standards and procedures are followed.
Cost Savings
Optimization decreases truck rolls, repeat dispatches, and mean time to repair.